Who we are
Our website address is: https://wiseoldheads.com. We are committed to maintaining the trust and confidence of visitors to our site, and we want you to know that we do not sell, rent, or trade email lists or data with other companies for marketing purposes.
What personal data we collect and why we collect it
1. Contact Forms
When you submit an enquiry through our Contact Us form, we collect your name, email address, and the content of your message.
- Why we collect it: To respond directly to your questions or feedback.
- How it is processed: This data is routed securely through our transactional email partner, Brevo, to deliver your message safely to our private inbox. Brevo acts as our data processor and treats your data with strict confidentiality.
2. Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
3. Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
4. Cookies
If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
We do not share your personal data with third-party marketers. If you request a password reset, your IP address will be included in the reset email. Visitor comments may also be checked through an automated spam detection service.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Data Protection Complaints (UK Compliance)
In accordance with UK data protection laws, you have the right to raise a formal complaint regarding how your data is handled.
If you believe your data has been processed incorrectly, please submit your complaint directly to us via our Contact Us page. We will officially acknowledge your complaint within 30 days of receipt, investigate the matter without undue delay, and provide you with a clear written outcome.
If you remain unsatisfied with our response, you retain the statutory right to lodge a formal complaint with the UK supervisory authority, the Information Commissioner’s Office (ICO).